1305011 - Startup Crash with websense endpoint installed

Status: NEW

(Core :: General, defect)

Description

[Carsten Book [:Tomcat]]

Attachment: complete stack

found on bughunter vm's with websense endpoint installed.

Aurora debug build from tinderbox was installed and caused crash on startup with websense installed.

OS is windows 7

Thread 0 (crashed)
 0  0x0
    eip = 0x00000000   esp = 0x0048ccc8   ebp = 0x0048ce50   ebx = 0x0852bcf0
    esi = 0x00000000   edi = 0x0048ce7c   eax = 0x0048ce2c   ecx = 0x00000001
    edx = 0x00917400   efl = 0x00010246
    Found by: given as instruction pointer in context
 1  xul.dll!nsJSCID::GetService(JS::Handle<JS::Value>,JSContext *,unsigned char,JS::MutableHandle<JS::Value>) [XPCJSID.cpp:1563e9985938 : 688 + 0x18]
    eip = 0x59f6f9cc   esp = 0x0048ce58   ebp = 0x0048ce80
    Found by: previous frame's frame pointer
 2  xul.dll!NS_InvokeByIndex [xptcinvoke_asm_x86_msvc.asm:1563e9985938 : 54 + 0x3]
    eip = 0x59836b07   esp = 0x0048ce88   ebp = 0x0048ceac
    Found by: call frame info
 3  xul.dll!CallMethodHelper::Invoke() [XPCWrappedNative.cpp:1563e9985938 : 2065 + 0xf]
    eip = 0x59f984c0   esp = 0x0048ceb4   ebp = 0x0048ced8
    Found by: previous frame's frame pointer
 4  xul.dll!CallMethodHelper::Call() [XPCWrappedNative.cpp:1563e9985938 : 1384 + 0x7]
    eip = 0x59f8c5d5   esp = 0x0048cec8   ebp = 0x0048ced8
    Found by: call frame info with scanning
 5  xul.dll!XPCWrappedNative::CallMethod(XPCCallContext &,XPCWrappedNative::CallMode) [XPCWrappedNative.cpp:1563e9985938 : 1351 + 0x12]
    eip = 0x59f8c668   esp = 0x0048cee0   ebp = 0x0048cfa8
    Found by: call frame info
 6  xul.dll!js::Debugger::forEachDebuggerFrame<<lambda_258a3fe3dce4bf0f9f247b9d8a39ab31> >(js::AbstractFramePtr,<lambda_258a3fe3dce4bf0f9f247b9d8a39ab31>) [Debugger.cpp:1563e9985938 : 2596 + 0x58]
    eip = 0x5c28000b   esp = 0x0048cef8   ebp = 0x0048cfd0

Comment 1

[Carsten Book [:Tomcat]]

[Tracking Requested - why for this release]:

sylvestre, not sure if this crash is known, but might worth tracking if not i guess. tests on other branches like beta and trunk are running

Comment 2

[Marco Castelluccio [:marco]]

What version of WebSense is installed on the VM?

Comment 3

[Carsten Book [:Tomcat]]

(In reply to Marco Castelluccio [:marco] from comment #2)
> What version of WebSense is installed on the VM?

it seems 8.076 its a version i got from florin

Comment 4

[Carsten Book [:Tomcat]]

Attachment: beta crash stack

beta version of the crash - also crashed opt/debug

Comment 5

[Carsten Book [:Tomcat]]

[Tracking Requested - why for this release]:

Comment 6

[Marco Castelluccio [:marco]]

(In reply to Carsten Book [:Tomcat] from comment #3)
> (In reply to Marco Castelluccio [:marco] from comment #2)
> > What version of WebSense is installed on the VM?
> 
> it seems 8.076 its a version i got from florin

It is an old release, I'm not sure we can do anything.

Florin got it a year ago (bug 1181091 comment 24).

Comment 7

[David Bolter [:davidb] (NeedInfo me for attention)]

FYI: https://community.skype.com/t5/Windows-desktop-client/Skype-BEX-error-with-Windows-7-and-QIPCAP-dll/td-p/4414612

Comment 8

[Ritu Kothari (:ritu) (Inactive, please n-i to RyanVM, jcristau, or pascal)]

According to their support matrix, https://support.forcepoint.com/KBArticle?id=TRITON-AP-ENDPOINT-Browser-Certified-Product-Matrix, on Fx47, 48, they support WebSense endpoint v8.1.0 on Windows. I don't think we gain much by tracking this bug.

Comment 9

[Gerry Chang [:gchang]]

Per comment #8, INT-Browser-Certified-Product-Matrix, on Fx47, 48, Un-track for 51.

Comment 10

[Jenn Chaulk (:jchaulk)]

plat rel tracking parent bug